Siebel Component Workflow Process Manager Does Not Process Tasks And Job Tasks Stuck With Status QUEUED
(Doc ID 2016284.1)
Last updated on MARCH 12, 2023
Applies to:
Siebel CRM - Version 8.1.1.7 [21238] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.7 [21238] version, Siebel Workflow
ACTUAL BEHAVIOR
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After a start/stop of customer's Siebel Servers all tasks in Workflow Process Manager Component are getting stucked with status QUEUED. Even for new Jobs created the wfprocmgr component tasks are not getting completed and status is QUEUED.
EXPECTED BEHAVIOR
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After a start/stop of customer's Siebel Servers all tasks in Workflow Process Manager Component to be processed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Start/Stop Siebel Server
2. Review workflow process manager component tasks in Job view.
3. Confirm that they are all in QUEUED status.
Cause
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In this Document
Symptoms |
Cause |
Solution |