Pop Up Applets Displaying With A Scrollbar instead Of The Actual Size (Doc ID 2016741.1)

Last updated on JANUARY 27, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Client Functionality, Open UI

Pop Up applets such as Pick Applets and MVG Applets are not displaying properly.

REPRO STEPS

The issue can be reproduced at will with the following steps:
1. Login to the 8.1.1.14 Open UI application.
2. Click on Activity > Activity List
3. On any record, click on any pick applet or MVG. i.e Account
4. Notice how the popup does not show the complete dimensions and you need to extend the applet or see the other fields using the scroll bar on the bottom.

Note:  Customer prefers not to use the scrollbar to see the entire applet/field.

Cause

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