My Oracle Support Banner

FINS Dynamic UI Pick Applet Doesn’t Render Properly In Open UI - SHOWING NAMES FIELD0, FIELD1, DUM2 (Doc ID 2016784.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel Financial Services CRM - Version 8.1.1.14.1 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.1 [IP2014] version,

ACTUAL BEHAVIOR
---------------
The Fields in the Extension Calculator do not get picked from "Variables" Applet for the Open UI Application. It has values of FIELD0, FIELD1, DUM2

EXPECTED BEHAVIOR
-----------------------
When the "Extension Calculator" is invoked, the Field Names should be picked from "Variables" Applet for the Open UI Application same as like HI Application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Siebel Open UI Application, Navigate to Admin-Application--> Calculation Manager.
2. From the Rule Sets Applet, for the first Record, click on the Button Test to invoke "Extension Calculator"
3. Once the Calculator is invoked observe that the Field Names appear will not be same as like the field names that are refered in the below "Variables" Applet

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, All the Users are confused with the field names displayed in "Extension Calculator". More than 200 Users are effected due to this incorrect behavior.

Changes

 This happened after IP2014

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.