Mobile Disconnected: Usage Of Templates And Auto-Creation Of Related Steps

(Doc ID 2016791.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Goal

The Service and Service Mobile application can be configured so that templates for an activity can be used. The steps related to the selected template are automatically added.
(via BCs "Sales Assessment Template" and "Sales Assessment Attributes")

This works fine in the mobile connected mode, but fails for the disconnected mode.
It is requested to provide also for the disconnected mode the usage of templates and their related steps.

Solution

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