Last updated on MARCH 02, 2017
Applies to:Siebel Mobile Applications - Version 184.108.40.206.6 [IP2014] and later
Information in this document applies to any platform.
The Service and Service Mobile application can be configured so that templates for an activity can be used. The steps related to the selected template are automatically added.
(via BCs "Sales Assessment Template" and "Sales Assessment Attributes")
This works fine in the mobile connected mode, but fails for the disconnected mode.
It is requested to provide also for the disconnected mode the usage of templates and their related steps.
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