Assignment Manager Exited With Error "SBL-OSD-00015 OBJECT ALREADY EXISTS"

(Doc ID 2018810.1)

Last updated on APRIL 26, 2017

Applies to:

Siebel Assignment Manager - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Assignment Manager crashes / exits with error

ERROR

SBL-OSD-00015 Process 16711872 exited with error - Internal: The object already exists (%sysError).

STEPS

1) Navigate to Administration > Server mgmt > Jobs
2) Create new Job for "Batch Assignment" and Provide below Job details:

Repeating: yes
Repeat Unit:seconds
Repeat Interval: 2
Repetitions: 50000

Parameter Details Object Name: Account
Object Where Clause : WHERE ROW_ID='1-XAZCV'

Check the enterprise log for multiple occurances of the error:
"AsgnBatch 16711872 SBL-OSD-00015 Process 16711872 exited with error - Internal: The object already exists (%sysError)."

Changes

Cause

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