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Error 'SBL-EAI-04308: Operation getSecurityModel Of Web Service PublicReportServiceService' During Reports Upload (Doc ID 2019024.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Reports

When attempting to upload reports from siebel after upgrade the following error occurs.

SBL-EAI-04308: Operation 'getSecurityModel' of Web Service '' at port 'PublicReportService_v11' failed with the following explanation: "org.xml.sax.SAXException: operation description is missing parameter description!".

Here are steps followed
The issue can be reproduced at will with the following steps:
1. Login to siebel with user credentials
2. Navigate to the standard reports view
3. Select a report and click Upload Files
4. Report Upload ends with the error.


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