Unable To Access Consumable Order In IP2014 Open UI (Doc ID 2019552.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14.3 [IP2014] version, Configuration - General
While Having the WebEx Session with the Customer the Issue got Clarified.
When attempting to Navigating to the Screen "Consumable Orders" the below following error occurs.

ERROR
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"The operation is invalid when there are no rows available.(SBL-DAT-00461)"


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the Siebel OpenUI Application
2. Navigating to the Screen "Consumable Orders"
3. the following error occurs "The operation is invalid when there are no rows available.(SBL-DAT-00461)"

Cause

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