Web service call from SoapUI fails with "java.net.SocketTimeoutException: Read timed out". (Doc ID 2019844.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.0.0.9 SIA[20433] and later
Information in this document applies to any platform.

Symptoms

Environment:
-------------------
Product Type: Siebel Life Sciences CRM
Version: 8.0.0.9 SIA[20433]
OS platform: Microsoft Windows (32-bit)
DB: Oracle Database - Enterprise Edition
Env type: Test

Statement of Issue:
-----------------------------
The operation QueryPerson on the inbound web service SANOFIIntegrationService is being called from SoapUI in Test. Calls completed correctly in the past. However, calls are now failing with an error.

Error:
-------
Error getting response; java.net.SocketTimeoutException: Read timed out.

Cause

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