HI: Mouse-Hover on the List Views Does Not Display the Word 'Sortable' and 'Not Sortable' (Doc ID 2020229.1)

Last updated on DECEMBER 07, 2015

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : HI 8.1.1.14 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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Fields has Up and Down Arrows displayed to indicate that it is sortable ascending/descending but the hover does not display the (Sortable and Not Sortable) hover pop up.

EXPECTED BEHAVIOR
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Hover should show the word (Sortable) for those fields that are sortable
Hover should show the words (Not Sortable) for those fields that are not sortable

STEPS
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  1. Log into Siebel 8.1.1.14 HI Client
  2. Navigate to any list view: Accounts, Contacts, Opportunities, etc.
  3. Mouse-Hover below the fields and verify the following:
  4. The word “Sortable” is not displayed for each field that is sortable
  5. The words "Not Sortable” is not displayed for each field that is not sortable


Note that Open UI shows 'Sortable' and 'Not Sortable' correctly

Cause

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