Application hanging When Changing Revenue Value in Opportunity screen For Currency Yen Or KWD (Doc ID 2020471.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Sales - Version 8.1.1.11.5 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Version: 8.1.1.11.5

Issue: Application is hanging when changing Revenue value in Opportunity screen when the Opportunity currency is Yen or KWD

Steps:

1. In application go to Opportunity > Revenue
2. Select an opportunity and change the currency to JPY.
3. Add a revenue item and change the revenue value, the cursor will hang.
4. The same is not happening for INR or USD or other values.

Changes

1. Query for Opportunity Revenue Schedule List Applet
2. Edit browser script and add

function Applet_ChangeFieldValue (field, value)
{
if(field=="Revenue")
{
this.InvokeMethod("UpdateFromRevenueSchedule");
}
}

3. Compile the applet.

4. In application go to Opportunity > Revenue
5. Select an opportunity and change the currency to JPY.
6. Add a revenue item and change the revenue value, the cursor will hang.
7. The same is not happening for INR or USD or other values.

Cause

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