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Promotion Designer Not Visible In Siebel 8.2.2.14 (Doc ID 2021495.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel Loyalty Manager - Version 8.2.2.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14 [IP2014] version, Loyalty

When attempting to view a Promotion with Promotion Designer, a blank screen appears and in the Console of the browser the following error occurs.


The issue can be reproduced at will with the following steps:
1. Navigate to Loyalty Promotion Administration
2. Go to Promotion Designers
3. Select the desired Promotion

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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