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Promotion Designer Not Visible In Siebel (Doc ID 2021495.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel Loyalty Manager - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Loyalty

When attempting to view a Promotion with Promotion Designer, a blank screen appears and in the Console of the browser the following error occurs.

The issue can be reproduced at will with the following steps:
1. Navigate to Loyalty Promotion Administration
2. Go to Promotion Designers
3. Select the desired Promotion




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