Siebel Open UI - First Time PositionOnRow Not Being Highlighted In Pick Applet

(Doc ID 2021879.1)

Last updated on AUGUST 29, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.15 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.11.15 [IP2013] version, Upgrade

ACTUAL BEHAVIOR  
---------------
Upgraded to Siebel to IP2013 and have the problem when first Time PositionOnRow not being Highlighted in Pick Applet.

EXPECTED BEHAVIOR
-----------------------
PositionOnRow should highlight the record in the Pick Applet.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Work Order screen.
2. select Pick Applet from Time Slot field.
3. Issue Occurs, PositionOnRow is not highlighting in the Pick Applet.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms