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Open UI: Drilldown Not Working in eDealer Application Home Page for Dealer Alerts (Doc ID 2022072.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Drilldown is not working in eDealer Application Home page for dealer alerts in Open UI. The Alert does not  show as link rather as a textfield.
Partner Alerts provides the option to drilldown to the Partner Alert screen in HI.  However in OpenUI this option is missing

Fig I - Screen-shot from Open UI application showing the drill-down not available

 

Fig II - Screen-shot from HI application showing the available drill-down



Steps

1) Create a Partner Alert from the Administration - Alert screen with All Users flag set to true.
2 The Alert is visible in the eDealer Home page.
Result: No option to drill down.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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