Open UI - Tab Order is random after Tabbing through Number Field (Doc ID 2022168.1)

Last updated on MARCH 21, 2017

Applies to:

Siebel Call Center - Version 8.2.2.14 [IP2014] and later
Siebel CRM - Version 15.0 [IP2015] to 15.0 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Setting the tab sequence order for a form applet is not working with Siebel OpenUI client.
If the user tabs through a number field that has a calculator popup, the tab does not go to the next defined field in the tab order.
Simple testing w the HTML Sequence and the Tools Format Set Tab Order works in Open UI for other fields.
The incorrect behavior where the tab does NOT go to the next defined tab field happens only for Number fields with the runtime calculator popup.
Incorrect behavior tested with Chrome and IE11.


EXPECTED BEHAVIOR

If the config in Tools defines the TAB order either with HTML Sequence property on the control object or in the Tools Layout Editor's  Menu option Format / Set Tab Order, the tab order should work.

STEPS

Modify the Opportunity Form Applet - child Applet to expose a DTYPE_NUMBER field. 
Defining the tab order with HTML Sequence property or using the Siebel Tools menu option Format / Set Tab Order does not work when leaving a Number field.  

Compile and test the tab order.  The cursor moves to a random field after the Number field. 



Changes

 

Cause

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