Marketing Response Import Throws Error when Product Name Field Included
(Doc ID 2022474.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel Marketing - Version 8.1.1.1 SIA [21211] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.9 [23016] version, Siebel Marketing
ISSUE STATEMENT
-------------------------------
While using the import functionality to import responses, when product name added in the import mapping and invoke validate the mappings, error is thrown.
ERROR
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SBL-MKT-52225: The 'Name' field is a required field. Please map all required fields.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a new Import Mappings with the name "TESTIMPORT" with the following fields
Field Number / Object Name / Field Name
1 -Contact - Last Name
2- Contact - First Name
3- Response - Product Name
4- Account - Name
5- Response - Campaign Name
Create a csv with only these fields in the same order
Navigate to Administration Marketing
Import
New
Name = "Test Import" / Import Mapping - "TESTIMPORT"
Select csv file and select Type comma separated
Navigate to Data Mappings view tab
Invoke Validate
Error thrown as "Name is required field"
Changes
Cause
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