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Marketing Response Import Throws Error when Product Name Field Included (Doc ID 2022474.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Marketing - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Siebel Marketing

ISSUE STATEMENT
-------------------------------

While using the import functionality to import responses, when product name added in the import mapping and invoke validate the mappings, error is thrown.

ERROR
-----------------------
SBL-MKT-52225: The 'Name' field is a required field. Please map all required fields.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Create a new Import Mappings with the name "TESTIMPORT" with the following fields
Field Number / Object Name / Field Name
1 -Contact - Last Name
2- Contact - First Name
3- Response - Product Name
4- Account - Name
5- Response - Campaign Name

Create a csv with only these fields in the same order

Navigate to Administration Marketing
Import
New
Name = "Test Import" / Import Mapping - "TESTIMPORT"
Select csv file and select Type comma separated
Navigate to Data Mappings view tab
Invoke Validate

Error thrown as "Name is required field"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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