Passwords with Special Characters Fail With CRM Desktop 3.9 (Doc ID 2023442.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Desktop - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

Customer reports that if they use any password that has a special character in it that the application throws the below error;

'Failed to using given user info. Please re-enter your user info and try again.'

Cause

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