My Oracle Support Banner

Passwords with Special Characters Fail With CRM Desktop 3.9 (Doc ID 2023442.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel CRM Desktop - Version [IP2013] and later
Information in this document applies to any platform.


Customer reports that if they use any password that has a special character in it that the application throws the below error;

'Failed to using given user info. Please re-enter your user info and try again.'


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.