Port exhaustion / Port blocked / Port used - Siebel Server hangs when using Symantec backup (Doc ID 2023945.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Microsoft Windows x64 (64-bit)
Microsoft Windows x64 (64-bit) - Version: 2008 R2

Symptoms

 

When the problem occurs the server will not accept new sessions until the Siebel service is restarted. The issue can affect one or more servers at a certain time.

At the time when the issue occurs the customer gets a warning message from a monitoring tool that indicates a port exhaustion.

 

 

Cause

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