UPGPHYS Failure At "SWT Migration From Files To The Database" Stage for IRM to Siebel 15 (Doc ID 2025215.1)

Last updated on JULY 20, 2016

Applies to:

Siebel Finance Call Center - Version 8.1.1.11.12 [IP2013] and later
Siebel CRM - Version 8.1.1.11 [IP2013] to 15.1 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

The SWT Migration step run during UPGPHYS for upgrading to Siebel CRM version 15.0 (Innovation Pack 2015 - IP2015) may fail on Unix/Linux with the following java exceptions:

ERROR
-----------------------
Exception in thread "main" java.lang.NullPointerException
at com.siebel.swtmigration.SWTMigration.ExecuteSQLBulk(SWTMigration.java:6732)
at com.siebel.swtmigration.SWTMigration.RunSQLFiles(SWTMigration.java:6047)
at com.siebel.swtmigration.SWTMigration.main(SWTMigration.java:516)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run DB config Wizard > upgphys step

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, upgphys cannot be completed successfully

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms