Marketing Import Process Taking a Long Time to Process. (Doc ID 2025296.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Marketing - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 [21238] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Administration - Marketing - import process never completed.

While importing a file from "Admnistration - Marketing -> Import" no error occurs, however the process never completes. It remains as "In Progress". The input file has 2000 records.

 

EXPECTED BEHAVIOR
-----------------------
It is expected that the process completes and Status does not remain as In Progress

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Import Job
2. Activate it.

Cause

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