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The Tooltip Of The Description Field With Around 3000 Characters Is Unable To Be Displayed (Doc ID 2025825.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 8.1.1.11.12 [IP2013] to 8.1.1.14.6 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [23030] version, Client Functionality, Patchset 15

ACTUAL BEHAVIOR
---------------
Tooltips are not shown in Chrome if there are 3000 characters in the field

EXPECTED BEHAVIOR
-----------------------
Tooltip should be shown in all circumstances

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Member > Member List > Coverages
 - Create a member
 - New an Exclusions
 - Fill in the Description with 3000 characters
 - Mouse over the Description.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the values of the tooltip in Chrome

Cause

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In this Document
Symptoms
Cause
Solution


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