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Icons Missing for Agreements, Inventory and Activities Screens in Open UI Aurora Tree Theme (Doc ID 2025950.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

When using the Aurora Tree theme following screens missing with image icons,
Agreements
Inventory
Activities

Alternatively if using Aurora Tab theme the following errors may be seen in the browser console.

ERROR

/images/agreements_icon.png Failed to load resource: the server responded with a status of 404 (Not Found)
/images/inventory_icon.png Failed to load resource: the server responded with a status of 404 (Not Found)
/images/activities_icon.png Failed to load resource: the server responded with a status of 404 (Not Found)

STEPS

The issue can be reproduced at will with the following steps:
1. Log in to Siebel Open UI
2. Go to Tools > User Preferences > Behavior
3. Select:
Navigation Control: Tree
Theme: Aurora
4. Log out and in again.
5. Go to Sitemap > Agreements > Agreements List OR Sitemap > Activities > Activity List OR Sitemap > Inventory > Inventory Locations. You will see missing screen icons for these screens. The browser console will show the above errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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