IIR Update Synchronizer Is Not Processing All The Records From NSA Table (Doc ID 2026298.1)

Last updated on DECEMBER 08, 2015

Applies to:

Siebel Data Quality - Version 8.1.1.11.5 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.5 [IP2013] version, System Admin

ACTUAL BEHAVIOR
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Records are getting stuck in IIR's IDS_UPD_SYNC_NSA table though the Update Synchronizer is running all the time and never got failed.Only 70% of the records are getting processed fine from NSA table to the IDT table by the update synchronizer.
EXPECTED BEHAVIOR
-----------------------
Records should not get stuck in IIR's IDS_UPD_SYNC_NSA table when the Update Synchronizer is running should get processed 100%
STEPS
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The issue can be reproduced at will when multiple parallel jobs from Siebel UCM are Run
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer is missing lot of duplicates that are supposed to be merged in Siebel UCM

Changes

 Customer just upgraded IIR 9.5.3 to IIR 9.5.3 HF2

Cause

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