Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 220.127.116.11  and later
A custom server side that reads Audit Trail records via standard Virtual Business Component (VBC) fails on Db client error when it has to proceed more than 100.000 records.
Below is the sample code in Siebel escript:
Once error occurs, the Siebel Application has to be restarted, since no further data query (to any BC) can be executed.
The error remains even after DB Client specific parameter ("applheapsz") that controls heap size for DB client, is tuned to warrant larger application heap.
Siebel CRM Application is connected to Siebel Servcer DB that is provided by DBMS instance of the IBM DB/2 certified client and server product.
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