SBL-DBC-00104 / [IBM][CLI Driver][DB2/NT64] SQL0954C ... SQLSTATE=57011 error, iterating 100K+ records of the "Audit Trail Item 2" VBC

(Doc ID 2026347.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Generic Windows

Symptoms

A custom server side that reads Audit Trail records via standard Virtual Business Component (VBC) fails on Db client error when it has to proceed more than 100.000 records.

Below is the sample code in Siebel escript:

Once error occurs, the Siebel Application has to be restarted, since no further data query (to any BC) can be executed.

The error remains even after DB Client specific parameter ("applheapsz") that controls heap size for DB client, is tuned to warrant larger application heap.

Changes

Siebel CRM Application is connected to Siebel Servcer DB that is provided by DBMS instance of the IBM DB/2 certified client and server product.

Cause

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