64-bit Excel ActiveX component can't create object COM Data Server (Doc ID 2026489.1)

Last updated on DECEMBER 02, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.5 [IP2014] version, Siebel VB / eScript / COM

When attempting to execute custom excel macro that utilizes COM Data Server
the following error occurs.

ERROR
-----------------------
"[SBL errCode:429] ActiveX component can't create object
 NOTE: to try again please close this file and reopen it"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Execute custom VBA Macro that has following statement:

Set siebApp = CreateObject("SiebelDataServer.ApplicationObject")


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform custom integration process

Cause

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