My Oracle Support Banner

64-bit Excel ActiveX component can't create object COM Data Server (Doc ID 2026489.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Siebel VB / eScript / COM

When attempting to execute custom excel macro that utilizes COM Data Server
the following error occurs.

"[SBL errCode:429] ActiveX component can't create object
 NOTE: to try again please close this file and reopen it"

The issue can be reproduced at will with the following steps:

1. Execute custom VBA Macro that has following statement:

Set siebApp = CreateObject("SiebelDataServer.ApplicationObject")

The issue has the following business impact:
Due to this issue, users cannot perform custom integration process


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.