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Add Items (MultiAdd) Functionality In Quotes Not Working (Doc ID 2026683.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Issue with new feature 'Multi Add' in quotes. Query functionality in pop up applet to add products is not returning results and fields became read only when query second time. This affects OpenUI and HI clients.
 

EXPECTED BEHAVIOR
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- Fields should be editable to enter filter text
- It should return records matching filter criteria

STEPS
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1 Log in to Siebel Field Service and navigate to Quotes-->Line Items
2 In OpenUI, you will see 'Multi Add' button. Click on button. It opens up Popup window.
3 Click on binocular search button 'Query' and enter text in product filed in list applet then click enter

Result: It seems applet refreshed and presented with same result set as when applet loaded.

Cause

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In this Document
Symptoms
Cause
Solution
References


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