Siebel Loyalty 8.1.1.14 Eligibility Promo Design Error Asking No Action Defined SBL-LTY-00137 (Doc ID 2027205.1)

Last updated on SEPTEMBER 28, 2015

Applies to:

Siebel Loyalty Engine - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14 [IP2014] version, Loyalty

ACTUAL BEHAVIOR  
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Creating Eligibility promotion is running into an error. -  Promo do not have any action defined(SBL-LTY-00137).

EXPECTED BEHAVIOR
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The creation of the Eligibility promotion should be created without errors

STEPS
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The issue can be reproduced at will with the following steps:


1. Navigate to the Loyalty Promotions Administration screen, then the Eligibility Promotions view.

2. Add a new record to the Promotions list,

3.After creating the eligibility promotion, you must create a promotion design that includes the eligibility promotion and other promotions

4. When the activate button is clicked the process produces an error - Promo do not have any action defined(SBL-LTY-00137)


Cause

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