Open UI:Binocular Search On Custom Field Is Not Working (Doc ID 2028065.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] to 8.1.1.11.16 [IP2013] [Release V8]
Information in this document applies to any platform.
""CHECKED FOR RELEVANCE ON 10-SEP-2015""

Symptoms

On : 8.1.1.11.11 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Binocular search doesn't work when searching with phone number.

EXPECTED BEHAVIOR
-----------------------
Binocular search should work when searching on custom field.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms