CKEditor Filemanager Does Not List Files And Folders in DMZ zone in IE

(Doc ID 2028203.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Marketing - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR 

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CKEditor Filemanager does not list files and folders when FileManager is installed in a DMZ zone.

When a user double clicks an image, nothing is shown.

This works fine in Mozilla Firefox and Chrome

EXPECTED BEHAVIOR

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It is expected that files and folders are displayed in the Filemanager.

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Filemanager Webserver in a DMZ zone
2. From CKEditor in IE browser, click in the File icon
3. This will invoke Filemanager

4. No Files and Folders are displayed.

Cause

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