IP2014 : In Touch Laptop the Record Navigator Does Not Display
Last updated on MARCH 16, 2017
Applies to:Siebel CRM - Version 18.104.22.168.3 [IP2014] and later
Information in this document applies to any platform.
On : 22.214.171.124.3 [IP2014] version, Configuration - General
The Record Navigation buttons (Previous record set, Previous record, Next record, Next record set) are missing in a list applet with a Touch Laptop in Mozilla firefox.
Users expect Navigation buttons to display for both touch and non-touch laptops.
1. Ensure that your device is a mobile device (Touch Laptop, Tablet, Smart-phone, etc.).
2. Launch Siebel Open UI application.
3. Navigate to Contacts > Contacts List.
Result: Navigation buttons do not display on the tablet/touch-enabled device.
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