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Terms And Condition Page Accept Error (Doc ID 2028849.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version [IP2014] and later
Information in this document applies to any platform.


On : [IP2014] version, Configuration - General

Terms and Condition Page Accept Issues

Terms and Condition Page should function properly when the Accept link is selected

The issue can be reproduced at will with the following steps:

Implemented Terms and Conditions page on Self Service (sservice_enu) as per Doc ID 478253.1 on Siebel IP 2014.

When the user clicks the Accept link they are receiving the following error in the browser (Chrome and IE):

If the user clicks the back button, in some cases they are properly routed to the login.

The issue has the following business impact:
Due to this issue, users cannot accept the terms and conditions agreement to log into the application.


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