.TIFF, .JPG, .PNG Attachments Open with Paint Instead of the Default Program Configured in Windows
(Doc ID 2029930.1)
Last updated on AUGUST 22, 2018
Applies to:Siebel CRM - Version 220.127.116.11.6 [IP2014] to 18.104.22.168.18 [IP2014] [Release V8]
Siebel CRM - Version 15.0 [IP2015] to 15.15 [IP2015] [Release V15]
Information in this document applies to any platform.
When downloading an image attachment, it opens with Paint instead of the default program configured in Windows.
1) Configure Windows Photo Viewer as Default Program.
2) Attach to a record a .TIFF file
3) Click "Run" when prompted for "Siebel Attachment" plugin.
4) File opens with Paint, instead of Windows Photo Viewer.
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