Outbound Message From ORS V2 Fails with XPath Expression Failed to Execute (Doc ID 2030091.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Integration to Oracle Realtime Scheduler - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.
Patches installed on Connector SBL_ORS_Integration v2.0.7

Symptoms

The Outbound message from ORS for shift creation process (SYNCHSHIFTDT) or any dispatch message is failing with error message as below under GetStatusfromDVM:


Because of this issue, no updates are flowing to host system (Siebel) from ORS.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms