Spinning Wheel For View Drill Down
(Doc ID 2030391.1)
Last updated on MAY 01, 2023
Applies to:
Siebel Financial Services CRM - Version 8.1.1.11.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11.11 [IP2013] version, Client Functionality
ACTUAL BEHAVIOR
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Spinning Wheels for view Drilldown disappears, even when the executed UI query is running in background. This makes the system appear unresponsive to users.
EXPECTED BEHAVIOR
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Spinning Wheels for view Drilldown should not disappear
STEPS
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The issue can be reproduced at will with the following steps:
Goto Accounts Screen
Run some query on Name field
Press return key (instead of the "Go" button on the applet)
Notice that the spinning wheel hourglass will not appear and the applications looks to be in hang state for some time till the query result returns
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot execute query using Enter key
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |