Using Dedicated Client User Can't Change Navigation Control And Theme (Doc ID 2030464.1)

Last updated on AUGUST 11, 2015

Applies to:

Siebel Applications - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR:
User cannot change the navigation control and theme.

EXPECTED BEHAVIOR:
User should be able to change the navigation control and theme.

STEPS
The issue can be reproduced at will with the following steps:

  1. Using Dedicated Client, navigate to User-Preferences> Behavior
  2. User tries to select a navigation control and theme
  3. Both picklists are empty

BUSINESS IMPACT:
Due to this issue, users cannot set the navigation control and theme in IP 2015.

Cause

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