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How To Change The Default Directory Of Exporting Loyalty Program (Doc ID 2030497.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Loyalty Manager - Version [IP2014] and later
Information in this document applies to any platform.


I am trying the exporting program function,but it didn't work out smoothly.

Below error occur in the following steps:
1 direct to the loyalty program view,click the export program button;
2 the error window pop up,

[1] Error invoking service 'EAI XML Write to File', method 'WriteEAIMsg' at step 'Write Promotions to XML File'.(SBL-BPR-00162)
[2] Error writing XML to file 'D:\eaipromotions.xml'.
[3] File could not be created as the directory specified for the file creation is not valid.(SBL-EAI-50228)

As there isn't such directory as D:/eaiprogram.xml, is there any way to change the aim directory?


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