Long Execution Of Initialize Projected Asset Step Of Configurator Eligibility Compatibility Workflow (Doc ID 2030648.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

When the Projected Asset Cache queries for order lines, the search spec looks for lines where the Processed Flag <> N. However for customizable products, when its components and it are turned into assets, only the root product has its Processed Flag set to Y. Hence the query retrieves unnecessary lines, causing poor performance.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms