Promotion Group Pricing Does Not Seem To Be Working (Doc ID 2031399.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Order Management

ACTUAL BEHAVIOR
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Promotion Group Pricing does not seem to be working

EXPECTED BEHAVIOR
-----------------------
the Net Price of the associated asset should be updated to Price Override of 10 USD, as it has defined in Promotion Group Pricing.

STEPS
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The issue can be reproduced at will with the following steps:
Create a Promotion Group Definition including 1 membership and 1 membership domain product.Enabled Dynamic Pricing. The value of system Preference “Enable Promotion Group” is “Yes”. The structure of the Promotion Group is as follows.
Promotion Group
- Name – Telstra Pre-Paid Sharing
- Ownership: Account Hierarchy
- Instance: One Per Order
Promotion Group Membership
- Name: Prepaid Mobile Membership
- Min: 1; Max: 5; Default: 1
- Validate Member: True
- Delete Member: False
- Default Billing Account: Member Billing Account
- Default Owner Account: Member Owner Account
- Default Service Account: Member Service Account

Membership Domain
- Product Name: Pre-Paid Mobile Service
- Min: 1; Max: 2

Promotion Group Pricing
Type Membership Product Name Customizable Adjustment Type Value Currency Code
Member Component Prepaid Mobile Membership Pre-Paid Mobile Service Y Price Override 10 USD

Product Definition
Name Type Structure Type Price-Type Check Eligibility Check Asset Membership Cardinality
Pre-Paid Mobile Service Product Customizable One-Time Y Y
Prepaid Mobile Membership Promotion Group Membership None One-Time Y Y

We have added all these products in a Price List and provided the list Price as 20.

1. Add a PG instance to an Order, and associate the asset to it membership



Cause

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