LAST_ACCR_TXN_DT Are Not Getting Populated Properly In Accrual Transfer Transaction

(Doc ID 2032106.1)

Last updated on JUNE 07, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.11.9 [IP2013] and later
Information in this document applies to any platform.

Goal

LAST_ACCR_TXN_DT and LAST_RDM_TXN_DT columns are not updated properly, sometimes these columns are updated with NULL value, sometimes these columns remain untouched.

Transactions :
We noticed this behavior mainly on Point Transfer functionality. Both the values LAST_ACCR_TXN_DT and LAST_RDM_TXN_DT, in both source and target is not updated with correct value.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms