EVENT_FORMAT LOVs Are Not Updating (Doc ID 2033839.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Events Manager - Version 8.1.1.11.16 [IP2013] and later
Information in this document applies to any platform.

Symptoms


The List Of Values (LOVs) for EVENT_FORMAT are not updating: the EVENT_FORMAT LOVs in Event Manager do not display the changes made after being updated in the List of Values.

After editing the LOVs, results are not what are expected. When deleting all but seven entries and adding one new entry, then pressing the "Clear Cache" button, only four values display in the LOVs on the form page.  There are two that were not wanted and the one that was added is not there.


STEPS
1. Go to Administration - Data > List of Values
2. Edit the EVENT_FORMAT, the press the Clear Cache button.
3. Go to Site Map > Events> Events Plans> Create Events> Event Plan Type.

Result: LOVs have not changed.  The same List of Values display in the picklist.

Cause

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