Bad Performance Using UCM Batch Manager Processes - Gaps in Log

(Doc ID 2034936.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Universal Customer Master - Version [IP2014] and later
Information in this document applies to any platform.


Siebel version : 8.2,2,14
Database version : Oracle
OS version : RHE 6


Customer experiences bad performance when UCM BM processed records, 'Generate Keys' method taking over 20 seconds :-

Business Service 'DeDuplication' invoke method 'Generate Keys' Execute Time: 20.497 seconds

Within this method execution, gaps were observed in the log, for example :-



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