Cannot Update Home Phone Number in Contact Screen When Contact is an Employee
(Doc ID 2035097.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel CRM - Version 220.127.116.11 [IP2013] and later
Information in this document applies to any platform.
When the Contact and Employee are the same, the Home Phone Number value cannot be saved from the Contacts screen.
1. Go to Contacts > Contacts List.
2. Drill down on a Contact who is also an Employee.
3. Enter Home Phone Number.
4. Step off record.
Result: Home Phone Number value is not saved.
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In this Document