Siebel Java 1.8 Breaking CTI

(Doc ID 2035387.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.
We install Java 8, build 45 and found that it is breaking the CTI toolbar in Siebel Please let us know why and what level of Java they recommend for our deployment of Siebel Is there a way to configure Java 8 to work with
Since the Siebel System Requirements and Supported Platforms document (page 22) only says JRE 1.4.2 or higher is required, it doesn’t really help understand why 1.8 isn’t working with Siebel.

Attached screenshots of the errors.


On : [23021] version, CTI

When attempting to use CTI with JRE 8.x CTI is not working


 JRE upgrade


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