Dynamic Candidate Assignment Error: SBL-GEN-03002: Required parameter Candidate Id in the team table is NULL (Doc ID 2036009.1)

Last updated on DECEMBER 02, 2016

Applies to:

Siebel Assignment Manager - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Assignment Manager failed to retrieve candidate id. During rule evaluation an error was raised and the default employee was not assigned. The following was logged in AsgnSrvr log file:

 This can happen when dynamic candidates are based on a base table (e.g. S_ORG_EXT) instead of an intersection table (e.g. S_ACCNT_EMP) and a record in the base table is retrieved but the candidate id is not populated.

Cause

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