After Migration To 8.1.1.14.x, Actuate Reports Are Failing With SBL-DAT-00340 and Basic Error 1000 Line 97 (Doc ID 2036168.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

After migrating to Siebel 8.1.1.14.x, Actuate started failing with SBL-DAT-00340 error

SBL-DAT-00340: The connections are not currently allowed. Contact your system administrator. <?>

Followed the steps from Doc ID 1931353.1 and it leads to a different error now:

Starting...
Generating rotp:/SADMIN/CNTCAT_ENU_ENU.roi;1 ...
External library not found.
Status No: 1 :
Basic Error: 1000
Module: ssReport%Start
Line: 97
User error.

Changes

 Issue started with 8.1.1.14 installation.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms