Assignment Manager - IS NULL Criteria
Last updated on DECEMBER 02, 2016
Applies to:Siebel Assignment Manager - Version 18.104.22.168.12 [IP2013] and later
Information in this document applies to any platform.
How can we create assignment criteria's utilizing conditions like IS NULL, IS NOT NULL. For example Service Request Owner is null. How can we map this condition under Assignment Manager Criteria.
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