Additional Time Zoom on Dispatch Board does not work

(Doc ID 2036993.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14.6 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Month/Week or Year/Month time zoon added to Dispatch board according to Bookshelf Siebel Field Service Guide at [Dispatch Board]=>[Process of Configuring the Dispatch Board (Open UI Client)]=>[Creating Time Zoom Intervals on the Dispatch Board Gantt Chart (Open UI Client)] do not work as expected. The assigned activity records are displayed on different time.

Cause

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