Loyalty Promotion Not Getting Applied Against Transaction With Product Attribute Part Number (Doc ID 2037904.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms


Loyalty Promotion not getting applied against transaction having criteria using Product Attributes "Part Number"
 
Below is the test case


a) Product Part Number = '111111'

Product Part Number is product level program attributes.

When the transaction is processed with the product having part number = '111111', the processing log says .. no rules satisfied.



Cause

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