Sort Icon on list column header in Open UI does not work properly (Doc ID 2038589.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

WHAT IS THE DESIRED BEHAVIOR?
=============================
Sort Icon on list applets in Open UI should be displayed on sorted column or
not be displayed on non-sorted column.

WHAT IS THE ACTUAL OR UNEXPECTED BEHAVIOR?
==========================================
Under some specific operation, the sort icon disappears on the sorted column
or shows up on non-sorted column.

REPRO_STEPS
===========
1. Go to Account List View.
2. Click Site column header and sort the column. The sort icon shows up on Site column header.
3. Click Name column header but don't sort the column. Then click any other data field. The sort icon will disappear even though the sort on Site column is still effective.
4. Click Name column header and sort the column. The sort icon is displayed on Name column header.
5. Click Site column header but don't sort, then click any data field. Now the sort icon stays on Site column header even though the records are sort by Name field.

Cause

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