Open UI IP2014, Dispatch Board - FS Dispatch Board Gantt Applet - No Sort Option (Doc ID 2038706.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.5 [IP2014] version, Field Service

ACTUAL BEHAVIOR


In Open UI, there are no ascending and descending sorting options for fields
on employees for vanilla as well as new fields on Dispatch Board, FS Dispatch
Board Gantt Applet.

EXPECTED BEHAVIOR

In Open UI, ascending and descending sorting options work for fields on
employees for vanilla as well as new fields on Dispatch Board, FS Dispatch
Board Gantt Applet; like the way it works in HI mode.


STEPS


1. Log into service_enu.
2. Go to Site Map > Dispatch Board > Dispatch Board.
3. Click on 'Select Service Region' to select a Service Region with
employees.
4. Note that in employees section when placing cursor on the field headings
no ascending and descending options shown.
Place the cursor in fields in Unscheduled Activities, there are ascending and
descending options shown.

In HI mode, all fields (vanilla or non-vanilla) on employees are sortable.



Cause

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