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Drilldown Issue In Form Applets (Doc ID 2038896.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.2.2.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.2.2.14 [IP2014] version, Configuration - General

ACTUAL BEHAVIOR  
---------------
Few of the control labels are missing when user click on a drilldown configured on a form applet.

EXPECTED BEHAVIOR
-----------------------
Labels must be displayed to the user at all times.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to "LOY Member Form Applet - Short" Applet
2. Drilldown on Form Applet Label Eg : "Last Activity Date"
3. User is directed to "LOY Member Transactions View". The  Drilldown labels in "Loy Member Form Applet -Short" disappear.

Cause

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In this Document
Symptoms
Cause
Solution


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